Privacy Policy

At Lumenor Advisory Group (“Lumenor,” “we,” “our,” or “us”), protecting your privacy is a responsibility we take seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or engage with our services. By using our website or providing information to Lumenor, you agree to the practices described in this policy.

1. Information We Collect

We may collect personal information when you:

- Visit our website

- Fill out a contact form

- Book a consultation

- Subscribe to emails or resources

- Engage with us as a client

This information may include:

- Name

- Email address

- Phone number

- Company name

- Business details you choose to share

- Any information submitted through forms or communications

We only collect information that is reasonably necessary to communicate with you or provide services.

2. How We Use Your Information

We use your information to:

- Respond to inquiries and requests

- Schedule and conduct consultations

- Deliver services and client support

- Share relevant updates, insights, or resources

- Improve our website and client experience

- Meet legal, regulatory, or professional obligations

- We do not sell, rent, or trade your personal information.

3. Client Confidentiality

If you become a client of Lumenor, your financial and business information is treated as confidential. We use appropriate safeguards and professional standards to protect client data. Information is shared only:

- With your permission

- With trusted service providers involved in delivering agreed services

- When required by law or regulation

4. Use of Third-Party Tools

Lumenor may use trusted third party tools and platforms (such as scheduling, email, CRM, document portals, or analytics software) to operate efficiently and securely.

These providers may have access to limited information only as necessary to perform their functions and are required to maintain confidentiality and security standards.

5. Cookies & Website Analytics

Our website may use cookies or similar technologies to:

- Improve site functionality

- Understand how visitors use our site

- Enhance user experience

You can adjust cookie preferences through your browser settings.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, misuse, or disclosure. While no system is 100% secure, we continuously work to safeguard the information entrusted to us.

7. Your Choices

You may:

- Request access to the personal information we hold about you

- Ask us to update or correct your information

- Opt out of marketing communications at any time

To make a request, please contact us using the details below.

8. External Links

Our website may contain links to third party websites. Lumenor is not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our website indicates acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact Lumenor Advisory Group through our official communication channels.